Privacy Policy

At Starboard Property Management Services, LLC, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our property management services, including lawn care, landscaping, repairs, Airbnb management, and other related services.

By using our website and services, you agree to the terms outlined in this Privacy Policy. Please take a moment to read this document carefully.

1. Information We Collect

We collect personal and property-related information when you interact with our services. This may include:

  • Personal Information: Your name, address, phone number, email address, and payment details.

  • Property Information: Details about the property you wish to have serviced, such as address, photos, and maintenance needs.

  • Booking Information: When you schedule services, we may collect information related to your appointment, such as dates, times, and specific service requests.

  • Airbnb and Property Management Information: For those who use our Airbnb management services, we may collect information related to your listing, guest communication, and maintenance needs.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: We use your personal and property information to schedule and perform property maintenance, landscaping, repairs, painting, and other services you request.

  • To Communicate with You: We may contact you to confirm appointments, provide updates on services, and respond to your inquiries or feedback.

  • To Process Payments: We use your payment information to process transactions for services rendered.

  • To Improve Our Services: We may use the information to assess our services, track performance, and make improvements to enhance your experience.

  • To Manage Airbnb Listings: For clients utilizing our Airbnb management services, we may use your information to assist with property listing creation, guest communication, and maintenance coordination.

3. How We Protect Your Information

We take reasonable steps to safeguard your personal and property information through physical, electronic, and administrative measures. This includes using secure servers and encryption protocols for online transactions and limiting access to your data to authorized personnel only. However, no method of electronic transmission or storage is entirely secure, and while we strive to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who help us deliver our services, such as payment processors, maintenance contractors, or Airbnb platform services. These third parties are required to use your data only for the purpose of providing services to you and are prohibited from using it for other purposes.

  • Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, or similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content. Cookies are small data files stored on your device. You can manage or disable cookies through your browser settings, but doing so may affect your experience on our website.

6. Third-Party Links

Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You may update or correct any inaccuracies in your personal information.

  • Deletion: You can request the deletion of your personal information, subject to any legal obligations we may have to retain it.

  • Opt-Out of Communications: You may opt out of receiving marketing emails by following the unsubscribe instructions in our communications or by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

8. Data Retention

We will retain your personal and property information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you no longer wish to use our services, you can request the deletion of your information, and we will do so in accordance with applicable legal requirements.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will post the revised policy on our website with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please contact us at: info@starboard-services.com.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described. Thank you for trusting Starboard Property Management Services, LLC with your property management needs.